wifi4d Platform Privacy Notice

This page describes what we collect when you use wifi4d and how we keep that data protected. We at wifi4d collect personal information during account signup, KYC verification, deposits, withdrawals, and gameplay. All data is handled according to privacy principles: we collect only what is necessary, we store it securely, and we do not share it with third parties except where legally required.

Our privacy practices reflect our commitment to account security and regulatory compliance. When you create a wifi4d account, you provide an email, password, and phone number. When you verify your identity, you submit government-issued ID and proof of address. When you deposit via DANA, e-wallet, mobile banking, or a virtual account, payment details are exchanged securely. All this information is encrypted and stored on secure servers.

This notice is written in plain language. If you have questions about how we handle your data, our support team can explain further.

What data we collect on wifi4d

We collect personal information in four phases. During signup, we collect your email address, password, full legal name, date of birth, and phone number. We use this to create your account and verify your phone number via a confirmation code.

During KYC verification, we collect your government-issued ID number, a clear photo of your ID, a selfie of you holding your ID, and proof of residential address (such as a utility bill or recent bank statement). We use this to confirm your identity and prevent fraud and underage access.

During deposits, we do not directly collect payment details. Instead, you log into your payment provider (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank's virtual account system) and authorise the transfer. The payment provider sends us confirmation of the deposit; your actual card or bank account details never pass through wifi4d servers.

How we use your data

We use your personal data for five purposes. First, account management: your email, phone, and name are used to verify your identity, send account notifications, and enable password recovery. Second, legal compliance: your KYC documents are used to confirm you are of legal age and resident in a supported jurisdiction. Third, payment processing: we share your name and transaction details with payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to complete deposits and withdrawals.

Fourth, fraud prevention and security: we analyse your login patterns, deposit sources, withdrawal destinations, and game behaviour to detect unusual activity. If we suspect fraud, we may freeze your account temporarily and request additional verification. Fifth, gameplay and record-keeping: we track your bets, wins, losses, and balance to calculate accurate payouts and maintain your account history. We also use this data to generate reports for regulators if required by law.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your personal information to third parties. We do not share your data with advertisers or data brokers.

Third parties and data processors

We at wifi4d work with third-party service providers to operate our platform. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment providers, and virtual account systems), cloud infrastructure providers, and KYC verification service providers. We contractually require all third parties to protect your data with the same security standards we use.

We may also disclose your data if legally required: for example, to law enforcement agencies investigating fraud, to tax authorities verifying tax compliance, or to regulatory bodies overseeing gaming operations. We will comply with lawful requests for data disclosure but will not do so without legal authority.

Your data may be processed on servers located outside your jurisdiction. Our servers operate in multiple regions for redundancy and performance. Data stored in a foreign jurisdiction remains subject to our encryption and security protocols, but the foreign server may be accessible to that country's law enforcement under local law. By using wifi4d, you acknowledge this possibility.

Your rights on wifi4d

You have the right to access, correct, and delete your personal data. Contact our support team to request a copy of all data we hold about you. We will provide a comprehensive data export within ten business days. You may also request corrections to inaccurate information (for example, if your residential address on file is outdated). You may request deletion of non-essential data, though we will retain KYC documents and transaction records as long as required by law for anti-money-laundering compliance.

You have the right to opt out of marketing communications. We do not send unsolicited promotional emails unless you have opted in. If you receive marketing emails and wish to stop, you can unsubscribe via a link in each email or by contacting our support team.

You have the right to data portability: we can export your account data (deposits, withdrawals, game history, KYC status) in a machine-readable format upon request. This enables you to transfer your data to another service if you choose to close your wifi4d account.

Data access request

Contact our support team to request a copy of your personal data. We respond within ten business days.

Data correction

If information on your account is inaccurate, contact support and we will update it after verification.

Data deletion

We retain KYC and transaction data for legal compliance, but non-essential data can be deleted upon request.

Account closure

You can request permanent account closure. Your balance will be withdrawn, and your account data will be anonymised or deleted.

Cookies and tracking technologies

We at wifi4d use cookies to enhance your experience on our platform. Session cookies are temporary files stored on your device that remember your login status so you do not need to re-enter credentials every time you navigate between pages. These cookies expire when you close your browser. Persistent cookies remain on your device longer and are used to remember your preferences (such as your preferred payment method or display language). You can disable cookies in your browser settings, though this may impact platform functionality.

We also use analytical tools to understand how users interact with wifi4d. These tools collect aggregate data about page views, session duration, and user flows. This data helps us optimise our platform. These analytical tools do not store personal identifiers and cannot be linked to your identity without additional information.

We do not use tracking pixels or beacons to follow you across other websites. Your wifi4d activity is private to our platform and is not tracked on third-party sites.

Data retention and deletion

We retain your account data for as long as your account is active. If you close your account, we retain transaction records and KYC documents for a minimum of five years for legal and regulatory compliance (particularly for anti-money-laundering and tax purposes). After this period, we delete or anonymise the data so it cannot be linked to your identity.

If you request account closure and data deletion, we will anonymise personally identifiable information (name, contact details) but retain transactional records for the mandatory retention period. This is necessary to prevent fraud, respond to disputes, and comply with legal obligations.

Security measures we employ

We at wifi4d protect your data with SSL (Secure Socket Layer) encryption. All data transmitted between your device and our servers is encrypted, meaning it cannot be intercepted by third parties. We also encrypt data at rest—data stored on our servers is encrypted so that only authorised staff can access it with encryption keys.

We maintain firewalls and intrusion-detection systems to prevent unauthorised access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We also implement access controls: only staff members with a legitimate need can access your personal data, and all access is logged and monitored.

However, no security system is perfect. While we use industry-standard protections, we cannot guarantee absolute security. If a breach occurs, we will notify affected users and regulatory bodies as required by law.

Children and minors

We at wifi4d do not knowingly collect or accept data from persons under 18 years of age. Our KYC process requires government-issued ID verification, which prevents underage signup. If we discover that an account is operated by a minor, we will suspend it immediately and forfeit any balance. Parents or guardians who believe a minor has created a wifi4d account should contact our support team immediately.

Jurisdiction and legal compliance

Our privacy practices comply with the laws of the jurisdiction in which wifi4d operates. We also respect data protection regulations in users' jurisdictions where applicable. If you are located in Jakarta, Surabaya, Bandung, or Medan, your data is processed according to applicable Indonesian law. If your jurisdiction has specific data protection requirements, we will comply with those requirements to the extent possible.

We acknowledge that some jurisdictions prohibit online gaming. If you are in a jurisdiction where online gaming is illegal, we do not offer our services there, and you should not access wifi4d. Your compliance with your local laws is your responsibility.

Contact and support

If you have questions about our privacy practices, concerns about how your data is handled, or requests to access, correct, or delete your data, contact our support team. We respond to all privacy inquiries within ten business days. Our support team is available via in-app chat, email, and our support portal.

This privacy notice may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting an announcement on our platform. Your continued use of wifi4d after such updates constitutes acceptance of the revised notice.